Customer Satisfaction Evaluation Questionnaire

Client:

Contact Person:

E-mail:

Place:

Date:

Event:

Process Number:

Segment:


Classify from 1 (minimum) to 5 (maximum) if you used the service, or NA, if you do not used the service.
Please justify if your evaluation was 3 or less

I - Facilities

Functionality of the building: NA12345

Signage of the building: NA12345

Air-conditioned: NA12345

Inhouse furniture: NA12345

Toilets: NA12345

Comments:


II - Exclusive Services

Audiovisuals & rigging: NA12345

Catering: NA12345

Technical Services: NA12345

Cleaning: NA12345

Handling and Material Transportation: NA12345

IT´s: NA12345

Security, Vigilant & Porters: NA12345

Comments:


III - Compulsory Services

First Aid: NA12345

Fire Brigade: NA12345

Police: NA12345

Comments:


IV - Other Services

Hostesses: NA12345

Furniture: NA12345

Plants/Flowers: NA12345

Photografer: NA12345

Signage services: NA12345

Schell scheme: NA12345

Car parking: NA12345

Comments:


V - Event Coordination

First contact/attending: NA12345

Quality of the proposal (technical content): NA12345

Communication / answering capacity: NA12345

Availability of Event Manager
- Before the event: NA12345
- During the event: NA12345
- After the event: NA12345

Availability of Technical support
- During set up: NA12345
- During event days: NA12345
- During dismantling days: NA12345

Comments:


VI - Other

Is it the first event you held in our facilities? yesno

How did you know about our facilities?

General Comments/Suggestions: